How are telecom industry trends changing OSS and BSS?

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Telecom industry trends

telecom industry trends The availability of customer and network data in one place, in one common and networked database, facilitates the preparation of complex queries using ready-made Business Intelligence tools. This releases a wealth of information that tends to be trapped in operations and makes it available to other business units.

The pendulum swings back and forth as each approach has different advantages and disadvantages. For example, a common challenge faced by many large telecommunications companies today is disaster management.

Best-in-class approaches and microservices provide customers with design flexibility. But on the other hand, modularity leads to an increased number of integration points. It is at these points of integration that crashes often occur – when transactions are passed and they go back from one system to another.

Having more integration points has other consequences

telecom industry trends The cost of integration, the integration tax, tends to increase. We need to add an adaptation layer when we connect one system to another. Integration between systems is an afterthought. Not that integration itself is an afterthought. This is a specific Product A and Product B / C / etc integration that is rarely considered by developers.

Integrators may need to link different data models together, with possible misalignments. For example, two integrated systems might share an attribute, but each have a different format or naming convention. Now you can see telecom industry trends, and choose best options.

When two vendors design data models for their products separately, they don’t mean extensive data networking. There may be enough correlation to make the interface work but not enough to easily support rich data analysis. Additional tests are required to ensure the smooth operation of the interface in all possible scenarios. This means testing data sets, data formats, processes and transactions. Unfortunately, problems arise when testing does not cover all possible scenarios.